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Case Management

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Case Management

We offer case management services for our members who have medical-related needs that might affect their healthcare, including:

  • High-risk pregnancy
  • Asthma
  • Diabetes
  • Complex health needs including behavioral health

Case managers, who are licensed social workers or registered nurses, offer support services to members and their families by:

  • Coordinating and authorizing needed healthcare services
  • Helping members understand and manage their health condition
  • Motivating them to adhere to prescribed medication and treatment regimens
  • Assisting them with transportation needs and referral to community resources

Making Referrals

If you want to learn more about our case management services and/or make a referral, you have a few options:

For Behavioral Health Case Management, call 1-855-395-9652.