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Member Handbook

For MembersMember Handbook


Here’s your go-to guide for RightCare


Filled with useful information, your member handbook helps you get the care you need. Read through to learn all about your benefits. It’s pretty handy to have, especially if you don’t always have Internet access. Inside you’ll find:


Important phone numbers 

Services that require prior authorization 

Complaints and appeals 

Member rights and responsibilities 

Download RightCare Member Handbook

If you need this book in a different format such as audio, large print, braille, or in a language other than English and Spanish, call RightCare Member Services. If you would like a paper copy of the Member Handbook, call us at 1-855-897-4448.