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Privacy Policy



The Health Insurance Portability and Accountability Act (HIPAA) was enacted by the U.S. Congress in 1996. Title I of HIPAA protects health insurance coverage for workers and their families when they change or lose their jobs. Title II of HIPAA, known as the Administrative Simplification (AS) provisions, requires the establishment of national standards for electronic health care transactions and national identifiers for providers, health insurance plans, and employers. The Administration Simplification provisions also address the security and privacy of health data. The standards are meant to improve the efficiency and effectiveness of the nation's health care system by encouraging the widespread use of electronic data interchange in the US health care system.

To view HHSC's Notice of Privacy Practices, click here.

Notice of Privacy Practices

Privacy Policy

Important Notice: This notice is to advise you that as a member of the Health Plan, information created, maintained, or received about you may be subject to electronic disclosure, and in keeping with appropriate authorizations from you or your legal representative or as otherwise required by law. As always, our organization remains committed to ensuring the privacy and security of your protected health information.

We respect your privacy as a visitor to our website. The information collected during your visit is limited and only used to help us support and enhance our relationship with you. Your information may also be used to improve our services, your healthcare, and your online experience.

The information we use to help us better understand our visitors includes domain names but not email addresses. Email addresses are collected only when you initiate communication with us via email or provide us the information. In order to help us improve services and content, we may collect information on what pages are being accessed or visited. You provide any other information that we gather via surveys, forms, and registrations.

Personal information that you provide is limited to the specific use for which you provided it. That means that your postal and email addresses and telephone numbers will only be used to contact you regarding a request you submitted online.

Your information will not be shared with any organization outside of our organization without your consent, except as required by law.

If you have any further questions regarding our privacy policy, please contact the Compliance Officer:


  • Health Plan Compliance Officer
  • 1206 West Campus Drive
  • Temple, TX 76502
  • 1-214-820-8888