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MyBenefits Requires Upgrade to IE7 or Higher

Submitted by sdunn on Thu, 11/13/2014 - 08:35

November 13, 2014

Users of Internet Explorer 6 required to upgrade to Internet Explorer 7 or higher to access AboveHealth Portal

Due to vulnerability to an exploit identified by Google, known as “POODLE” (Padding Oracle On Downgraded Legacy Encryption), users of Internet Explorer 6 will be required to upgrade to Internet Explorer 7 or higher immediately to be able to access the RightCare AboveHealth Portal. 

Users of Google Chrome and Firefox browsers are not impacted.  

This vulnerability occurs in servers utilizing SSL v3, which can be exploited by unauthorized individuals to access end user confidential information, such as cookies, passwords, etc.

Please be aware that member eligibility may also be verified via the following resources:

  • Using the Automated Inquiry System (AIS) at 1-800-925-9126
  • On the internet, via TexMedConnect (registration required)
  • Calling RightCare at 1-855-897-4448

More information about “POODLE” can be found at https://www.openssl.org/~bodo/ssl-poodle.pdf.

RCSWHP 10144